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Spartan IT Systems IT Service Contracts

At Spartan IT Systems, we understand that every business has unique IT needs. That's why we offer three flexible IT service contracts designed to fit your specific requirements. Whether you need occasional support, a predictable monthly rate, or comprehensive IT management, we've got you covered.

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1. Adhoc IT Service Contract

Overview:

Our Adhoc IT Service Contract is perfect for businesses that need occasional IT support without a long-term commitment. Pay only for the services you use, when you need them.

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Pros:

  • On-Demand Support: Get expert IT assistance as and when you need it.

  • No Monthly Fees: Only pay for the hours worked.

  • Flexible Scheduling: Book our services at your convenience.

  • Experienced Technicians: Access to certified IT professionals for any issue.

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Cons:

  • Lack of Preventative Maintenance

  • No Monitoring

  • Longer Resolution Times

  • Costly for On-going Support

  • No Ticket Logging

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Ideal For:

  • Small businesses with minimal IT needs.

  • Companies with an in-house IT team needing occasional extra support.

  • Projects requiring specific IT expertise.
     

Pricing: £60 p/h

2. Fixed Rate IT Service Contract

Overview:
Our Fixed Rate IT Service Contract offers consistent, reliable IT support for a pre-purchased amount of hours. Enjoy peace of mind knowing your IT expenses are controlled and your systems are a phone call or email away from resolution.


Features:

  • Unlimited Support: Receive unlimited remote and onsite support within your plan.

  • Ticket Logging: Receive a ticket log at the end of the contract showing exactly where your money went.

  • Quick Response: 24/7 email support and workday call support allows for fast responses & resolutions.

  • Comprehensive Coverage: Support for hardware, software, network, and security needs.

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Cons:

  • Lack of Preventative Maintenance

  • No Monitoring

  • Longer Resolution Times

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Ideal For:​

  • Organizations seeking to control their IT budget.

  • Companies with an in-house IT team needing occasional extra support.

  • Projects requiring specific IT expertise.


Pricing: £40 p/h (When 5 or more hours Pre-Purchased)

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3. Fully Managed IT Service Contract

Overview:
Our Fully Managed IT Service Contract provides end-to-end IT management, allowing you to focus on your core business activities. We handle all aspects of your IT environment, from daily support to strategic planning.


Features:

  • Comprehensive IT Management: Full oversight of your IT infrastructure, including servers, networks, and endpoints.

  • Strategic IT Planning: Regular reviews and strategic planning to align IT with your business goals.

  • Enhanced Security: Advanced cybersecurity measures to protect your data and systems.

  • Disaster Recovery: Backup and disaster recovery solutions to ensure business continuity.

  • Vendor Management: We handle communications and negotiations with all your IT vendors & licenses.

  • Full Services listed here.

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Cons:

  • No Cons- Everything IT related is covered, secured and maintained.


Ideal For:

  • Medium to Large businesses with complex IT needs.

  • Companies seeking a strategic partner for IT growth and innovation.

  • Organizations requiring robust security and compliance measures.


Pricing: ~£50 per user p/m (discounts for larger businesses and Charities/Non-Profits

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Why Choose Spartan IT Systems?

At Spartan IT Systems, we pride ourselves on delivering top-notch IT services with a customer-centric approach. Our team of certified professionals is dedicated to providing reliable, efficient, and innovative IT solutions. By partnering with us, you can expect:

  • Expertise: Our team has extensive experience across various IT domains.

  • Reliability: We are committed to ensuring your IT systems are always operational.

  • Flexibility: Our service contracts are designed to scale with your business.

  • Customer Support: Receive prompt and friendly support from our dedicated team.
     

Get Started Today!

Ready to enhance your IT infrastructure with Spartan IT Systems? Contact us today to discuss which IT service contract best suits your business needs. Let us help you achieve your business objectives with tailored IT solutions that work for you.

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